Effective Date: September 19, 2026
At Makassini, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, booking an appointment, or contacting us.
This Privacy Policy explains how Makassini (“Makassini,” “we,” “us,” or “our”) collects, uses, and protects your information.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction information
- Account login information
- Product preferences and order information
- Measurements and customization information when you request personalized products
- Appointment and consultation information
- Messages or other information you send to us
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments and provide order confirmations
- Ship products to you
- Provide customer service
- Manage your customer account
- Respond to inquiries
- Arrange consultations and appointments
- Provide customized or personalized products
- Improve our website, products, and services
- Send important information regarding your orders or account
- Send marketing communications where permitted and where you have provided appropriate consent
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal obligations
3. Payments
Payments made through our website may be processed by third-party payment providers.
Makassini does not intentionally store complete credit or debit card numbers on its own website servers. Payment information may be processed directly by the applicable payment provider according to that provider’s privacy policy and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep products in your shopping cart
- Maintain login sessions
- Remember website preferences
- Understand website traffic and usage
- Improve website performance
- Support website functionality
- Provide relevant marketing where applicable
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Services
We may use trusted third-party services to operate our website and business, including services relating to:
- Website hosting
- Payment processing
- Shipping and delivery
- Appointment scheduling
- Website analytics
- Security
- Marketing and communications
These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.
6. Appointment Information
If you book an appointment through our scheduling service, information submitted during the booking process may be processed by the appointment scheduling provider.
For appointments, we may receive information such as your name, contact information, appointment details, and any information you choose to provide.
7. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Sharing of Information
We do not sell your personal information as a standalone product.
We may share information with service providers, business partners, payment processors, shipping providers, technology providers, professional advisers, or authorities when reasonably necessary to operate our business, provide services, protect our rights, prevent fraud, or comply with applicable law.
9. Your Choices and Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the ability to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
To make a privacy-related request, contact us using the information below.
10. Marketing Communications
If you receive marketing emails from us, you may unsubscribe using the unsubscribe option included in the communication or by contacting us.
Transactional messages relating to purchases, accounts, appointments, or other services may still be sent when necessary.
11. Children’s Privacy
Our website is not intentionally directed toward children under the applicable age of consent.
We do not knowingly collect personal information from children for independent marketing purposes.
12. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal requirements, and fulfill other legitimate business purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Makassini
Email: info@makassini.com
Phone: +1 (919) 885-3881